cancellation policy
With safety being a priority for our riders, coaches, and parents there are sessions we will need to cancel due to severe weather, lightening and air quality index. As an outdoor sport we are unable to control for these factors. Due to the limited availability of coaches, and coordinating capacity we are unable to re-schedule or make up these cancellations. We are also unable to process pro-rated refunds for missed sessions as this would stretch our volunteer board and coordinating capacity. Since the inception of our programs in 2018, on average, we cancel 2-3 sessions per spring and summer riding season (16 to18 weeks).